{"id":5092,"date":"2020-05-06T11:20:28","date_gmt":"2020-05-06T15:20:28","guid":{"rendered":"https:\/\/acaweb.ca\/en\/?p=5092"},"modified":"2020-05-06T14:42:59","modified_gmt":"2020-05-06T18:42:59","slug":"advertising-effectiveness-during-the-coronavirus-downturn","status":"publish","type":"post","link":"https:\/\/acaweb.ca\/en\/2020\/advertising-effectiveness-during-the-coronavirus-downturn\/","title":{"rendered":"Advertising Effectiveness During the Coronavirus Downturn: The Argument for Staying \u201cOn\u201d"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/thinktv-video-button-300x191.png\" alt=\"thinktv presents: advertising in a downturn revisted\" width=\"300\" height=\"191\" class=\"alignleft size-medium wp-image-5093\" srcset=\"https:\/\/acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/thinktv-video-button-300x191.png 300w, https:\/\/acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/thinktv-video-button-1024x653.png 1024w, https:\/\/acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/thinktv-video-button-768x490.png 768w, https:\/\/acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/thinktv-video-button-965x615.png 965w, https:\/\/acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/thinktv-video-button-275x175.png 275w, https:\/\/acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/thinktv-video-button.png 1037w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Peter Field, marketing and advertising effectiveness expert, recently joined think<strong>tv<\/strong> for an insightful webinar, during which he made a compelling argument for continuing to advertise during the current crisis. <\/p>\n<p>As part of his ongoing research into advertising effectiveness, Field analyzed the effectiveness of various advertising approaches during the global financial crisis of 2008-09 and shared critical lessons for marketers in the seminal work, <a href=\"https:\/\/thinktv.ca\/research\/advertising-in-a-downturn\/\" rel=\"noopener noreferrer\" target=\"_blank\"><em>Advertising in a Downturn<\/em><\/a>.  His most recent paper, <em>Advertising in Recession, Long, Short or Dark<\/em>? builds on that work to conclude that, although the current crisis is unique, the lessons for marketers from previous downturns still apply. The first lesson: <strong>Keep advertising (if you can).<\/strong><\/p>\n<h2>Significant long-term profit gains preferable to short-term cost savings<\/h2>\n<p>There are issues with putting too much weight into short-term tactics at any time \u2013 as well documented in Field &#038; Binet\u2019s widely cited paper <a href=\"https:\/\/thinktv.ca\/research\/effectiveness-in-context\/\" rel=\"noopener noreferrer\" target=\"_blank\"><em>Effectiveness in Context<\/em><\/a> \u2013 but Field says those issues are even more relevant during a recession.<\/p>\n<p>Field stated that the evidence is overwhelming \u2013 those brands that took advantage of the opportunity to maintain, and in some cases, boost their share of voice during the global financial crisis, achieved impressive business gains. Those brands that invested in ESOV (excess share of voice \u2013 the difference between a brand\u2019s share of voice (SOV) and its share of the market (SOM)) achieved <strong>5 times as many very large business effects (such as profit, pricing, share, penetration etc.) and 4.5 times the annual market share growth.<\/strong><\/p>\n<p>Field also highlighted the unusual impacts of this pandemic, from panic buying in some categories to complete market shutdowns in others, such that demand is either overwhelming or doesn\u2019t exist. Field argued that in either case, short term activations make little sense and the better approach is to invest available advertising budgets into brand-building activities that will generate more robust growth and profitability at the end of the crisis. <\/p>\n<p>Reiterating his message that <strong>\u201cit is brand-building that\u2019s going to see [marketers] through the recovery\u201d<\/strong>, Field also warned against the temptation of short-term cost savings. Brands that go dark on advertising during a downturn carry a <strong>\u201chigh risk of share loss and greater price sensitivity\u201d<\/strong> that exposes a brand to a recovery period that can stretch to five years.<\/p>\n<h2>Field\u2019s Advice to Marketers<\/h2>\n<p>Field outlined four pieces of advice for today\u2019s marketers:<\/p>\n<ol>\n<h3>\n<li><strong>Focus on the long-term (if you can)<\/strong><\/h3>\n<p>The IPA data analyzed by Field suggests that in a recession, \u201cshort-term activation makes much less sense when either demand cannot be met or simply doesn\u2019t exist.\u201d Focus on long-term brand building to accelerate recovery.<\/li>\n<h3>\n<li><strong>Defend your share of voice<\/strong><\/h3>\n<p>Field highlighted the strong relationship between share of voice and share of market. The penalties of allowing SOV to fall below SOM are greater during a recession &#8211; and the benefits of maintaining (or raising) SOV above SOM can be substantial. This may not require extra spend now but rebuilding lost SOM in recovery will be expensive.<\/li>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/Peter-Field_Advertising-in-Downturn-Revisted-Webinar_Page_01-1024x578.jpg\" alt=\"\" width=\"1024\" height=\"578\" class=\"alignleft size-large wp-image-5101\" srcset=\"https:\/\/acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/Peter-Field_Advertising-in-Downturn-Revisted-Webinar_Page_01-1024x578.jpg 1024w, https:\/\/acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/Peter-Field_Advertising-in-Downturn-Revisted-Webinar_Page_01-300x169.jpg 300w, https:\/\/acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/Peter-Field_Advertising-in-Downturn-Revisted-Webinar_Page_01-768x433.jpg 768w, https:\/\/acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/Peter-Field_Advertising-in-Downturn-Revisted-Webinar_Page_01-1536x867.jpg 1536w, https:\/\/acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/Peter-Field_Advertising-in-Downturn-Revisted-Webinar_Page_01-2048x1156.jpg 2048w, https:\/\/acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/Peter-Field_Advertising-in-Downturn-Revisted-Webinar_Page_01-1090x615.jpg 1090w, https:\/\/acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2020\/05\/Peter-Field_Advertising-in-Downturn-Revisted-Webinar_Page_01-310x175.jpg 310w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3>\n<li><strong>Seize your market opportunity<\/strong><\/h3>\n<p>The cost of SOV can be lower if your competitors go quiet, presenting an opportunity for lower-cost growth than during normal times. <strong>\u201cIt is sensible to debate the tone and nature of brand advertising to recession-hit customers, but not the importance of it,\u201d<\/strong> Field concluded.<\/li>\n<h3>\n<li><strong>Demonstrate humanity and generosity<\/strong><\/h3>\n<p>Demonstrate humanity in your advertising creative, but also your behaviour. The mood of society at the moment is solidarity, and ads that reflect this will strike a chord. Market research company System1, which measures consumer response to new ads daily in the US and the UK, found that advertisements about humanity and community perform better than those focused on self, self-image and performance.<\/li>\n<\/ol>\n<p>To learn more, watch the <a href=\"https:\/\/thinktv.ca\/research\/advertising-in-a-downturn-revisited\/\" rel=\"noopener noreferrer\" target=\"_blank\">full video presentation<\/a>. Peter referenced several research papers in his presentation \u2013 Harvard Business Review and Orlando Wood\u2019s research with System1 among them \u2013 and links to those references are included in his <a href=\"https:\/\/thinktv.ca\/research\/advertising-in-a-downturn-revisited\/\" rel=\"noopener noreferrer\" target=\"_blank\">slide deck<\/a>.<\/p>\n<p>For more insights on advertising during the current crisis, check out thinktv.ca, where we have curated the best of<a href=\"https:\/\/thinktv.ca\/post\/marketing-during-a-crisis\/\" rel=\"noopener noreferrer\" target=\"_blank\"> COVID-19 related research<\/a> and insights for marketers.<\/p>\n<p>&nbsp;<\/p>\n<p><em><a href=\"https:\/\/thinktv.ca\" rel=\"noopener noreferrer\" target=\"_blank\">think<strong>tv<\/strong><\/a> is a marketing and research association dedicated to the advancement of commercial television.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Peter Field, marketing and advertising effectiveness expert, recently joined think<strong>tv<\/strong> for an insightful webinar, during which he made a compelling argument for continuing to advertise during the current crisis. <\/p>\n<p>As part of his ongoing research into advertising effectiveness, Field analyzed the effectiveness of various advertising approaches during the global financial crisis of 2008-09 and shared critical lessons for marketers in the seminal work, <a href=\"https:\/\/thinktv.ca\/research\/advertising-in-a-downturn\/\" rel=\"noopener noreferrer\" target=\"_blank\"><em>Advertising in a Downturn<\/em><\/a>.  His most recent paper, <em>Advertising in Recession, Long, Short or Dark<\/em>? builds on that work to conclude that, although the current crisis is unique, the lessons for marketers from previous downturns still apply. The first lesson: <strong>Keep advertising (if you can).<\/strong><\/p>\n","protected":false},"author":99,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[97],"tags":[751,861,855,860],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Advertising Effectiveness During the Coronavirus Downturn: The Argument for Staying \u201cOn\u201d | Association of Canadian Advertisers<\/title>\n<meta name=\"description\" content=\"Peter Field, marketing and advertising effectiveness expert, makes a compelling argument for continuing to advertise during the current crisis.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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