{"id":1566,"date":"2017-05-11T12:44:09","date_gmt":"2017-05-11T16:44:09","guid":{"rendered":"http:\/\/www.acaweb.ca\/en\/?p=1566"},"modified":"2021-07-28T18:07:32","modified_gmt":"2021-07-28T22:07:32","slug":"is-digital-delivering-on-its-promise","status":"publish","type":"post","link":"https:\/\/acaweb.ca\/en\/2017\/is-digital-delivering-on-its-promise\/","title":{"rendered":"Is Digital Delivering On Its Promise?"},"content":{"rendered":"<figure id=\"attachment_18617\" aria-describedby=\"caption-attachment-18617\" style=\"width: 500px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2017\/05\/Pollard-600px.jpg\" alt=\"Ivan Pollard, SVP, Strategic Marketing, Coca-Cola Co.\" width=\"600\" height=\"400\" class=\"size-full wp-image-18617\" \/><figcaption id=\"caption-attachment-18617\" class=\"wp-caption-text\">Ivan Pollard, SVP, Strategic Marketing, Coca-Cola Co.<\/figcaption><\/figure>\n<p>Has digital delivered on its promise of letting marketers put the right message in front of the right people in less time, while delivering results? <\/p>\n<p>It\u2019s a question that Ivan Pollard, SVP Strategic Marketing at the Coca-Cola Company, North America, recently dissected during the <a href=\"http:\/\/www.acaweb.ca\/gmcto\/\" target=\"_blank\" rel=\"noopener\">Global Marketer Conference<\/a> in Toronto.<br \/>\n<!--more--><\/p>\n<p>\u201cDigital\u2026 was supposed to show up like a T. Rex and cause an extinction event to things like magazines and television,\u201d Pollard told the room of 400 Canadian and international delegates from more than 35 countries. \u201cBut instead of a Tyrannosaurus we got a chipmunk with a sweater on it.<\/p>\n<p>\u201cAdmittedly, we got millions and millions of these chipmunks\u2026 that\u2019s the world we live in today, mico-targeted and segmented,\u201d he added. \u201cBut what I want to know is, are they worth the cost we are paying for them? The cost is unclear in this digital world and for (fast-moving consumer goods), the businesses we work in, the case is still unproven about the ability to build brands in the long term.\u201d<\/p>\n<p>Pollard made a strong case for his company\u2019s need to strike a healthy balance between marketing in the real and the digital world, arguing that digital cannot achieve the scale necessary to build the Coca-Cola brand.<\/p>\n<p>\u201cThe problem we as marketers have to tackle\u2026 each individual chipmunk is great but we have to get those all to add up,\u201d he said.  <\/p>\n<p>Coca-Cola is attempting to make that math work by reconsidering how to maintain ubiquity and presence in both digital and the real world, by focusing on the \u201cI\u201d in ROI (\u201cbecause if you don\u2019t understand where your investment is going, how do you understand what\u2019s coming back?) and by challenging the \u201cmeans and models\u201d of how it spends its money.<\/p>\n<p>Pollard was one of the keynote speaker at the conference, which featured some of the world\u2019s biggest brand marketers, such as <a href=\"http:\/\/www.acaweb.ca\/gmcto\/speakers\/lisa-mcknight\/\" target=\"_blank\" rel=\"noopener\">Lisa McKnight<\/a>, Senior VP &amp; Global Brand General Manager, Barbie, Mattel; <a href=\"http:\/\/www.acaweb.ca\/gmcto\/speakers\/raja-rajamannar\/\" target=\"_blank\" rel=\"noopener\">Raja Rajamannar<\/a>, Chief Marketing &amp; Communications Officer, MasterCard; and <a href=\"http:\/\/www.acaweb.ca\/gmcto\/speakers\/mark-adams\" target=\"_blank\" rel=\"noopener\">Mark Adams<\/a>, Senior Vice President and Head of Innovation, VICE. Emerging technologies like AI and VR were also discussed by <a href=\"http:\/\/www.acaweb.ca\/gmcto\/speakers\/ian-chapman-banks\/\" target=\"_blank\" rel=\"noopener\">Ian Chapman-Banks<\/a>, co-founder and CEO, Sqreem Technologies and<a href=\"http:\/\/www.acaweb.ca\/gmcto\/speakers\/james-milward\/\" target=\"_blank\" rel=\"noopener\"> James Milward<\/a>, founder and president of Secret Location.<\/p>\n<p>The pros and cons of ad-tech were also <a href=\"http:\/\/mediaincanada.com\/2017\/04\/28\/tracking-targeting-and-programmatic-the-great-online-ad-debate\/\" target=\"_blank\" rel=\"noopener\">debated<\/a> during a lively session featuring Antonia McCahon, Global Digital Acceleration Director, Pernod  Ricard and Dan Burdett, Head of eBay Labs EMEA, eBay on one side versus Bob Hoffman, The Ad Contrarian and David Wheldon, CMO of Royal Bank of Scotland and President of the WFA.<\/p>\n<figure id=\"attachment_18614\" aria-describedby=\"caption-attachment-18614\" style=\"width: 300px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2017\/05\/Scriberia-600px-300x200.jpg\" alt=\"The day\u2019s presentations were captured by Scriberia\" width=\"600\" height=\"400\" class=\"size-full wp-image-18614\" \/><figcaption id=\"caption-attachment-18614\" class=\"wp-caption-text\">The day\u2019s presentations were captured by <a href=\"http:\/\/\\acasrvppublicCommunicationsWebsiteBlog2017Global Marketer Conference\" target=\"_blank\" rel=\"noopener\">Scriberia<\/a><\/figcaption><\/figure>\n<p>If you missed the conference, you can view the day\u2019s highlights in this <a href=\"http:\/\/www.acaweb.ca\/en\/aca-events\/acas-events-archive\/global-marketer-conference-pictures\/\">photo gallery<\/a>, read up on the big issues covered throughout the Global Marketer Week with <a href=\"http:\/\/www.acaweb.ca\/en\/aca-events\/acas-events-archive\/warcs-gmw-gmc-reports\/\">reports from Warc<\/a> or hear what some of the Global Marketer Conference attendees had to say in this <a href=\"http:\/\/www.acaweb.ca\/en\/aca-events\/acas-events-archive\/gmc-testimonials\/\">conference wrap-up video<\/a>.<\/p>\n<p>ACA Members can log in to  view videos of the day\u2019s <a href=\"http:\/\/www.acaweb.ca\/en\/aca-events\/acas-events-archive\/gmc-presentations\/\">presentations<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Has digital delivered on its promise of letting marketers put the right message in front of the right people in less time, while delivering results? It\u2019s a question that Ivan Pollard, SVP Strategic Marketing at the Coca-Cola Company, North America, recently dissected during the Global Marketer Conference in Toronto.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[127,185],"tags":[65,673,667,245,679,247,668,674,670,675,680,677,96,678,548],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Is Digital Delivering On Its Promise? | Association of Canadian Advertisers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/acaweb.ca\/en\/2017\/is-digital-delivering-on-its-promise\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Is Digital Delivering On Its Promise? | Association of Canadian Advertisers\" \/>\n<meta property=\"og:description\" content=\"Has digital delivered on its promise of letting marketers put the right message in front of the right people in less time, while delivering results? It\u2019s a question that Ivan Pollard, SVP Strategic Marketing at the Coca-Cola Company, North America, recently dissected during the Global Marketer Conference in Toronto.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/acaweb.ca\/en\/2017\/is-digital-delivering-on-its-promise\/\" \/>\n<meta property=\"og:site_name\" content=\"Association of Canadian Advertisers\" \/>\n<meta property=\"article:published_time\" content=\"2017-05-11T16:44:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-07-28T22:07:32+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2017\/05\/Pollard-600px.jpg\" \/>\n<meta name=\"author\" content=\"Matthew Chung\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ACA_tweets\" \/>\n<meta name=\"twitter:site\" content=\"@ACA_tweets\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Matthew Chung\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/acaweb.ca\/en\/2017\/is-digital-delivering-on-its-promise\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/acaweb.ca\/en\/2017\/is-digital-delivering-on-its-promise\/\"},\"author\":{\"name\":\"Matthew Chung\",\"@id\":\"https:\/\/acaweb.ca\/en\/#\/schema\/person\/39b176854af84e10550eb8e5ddda68df\"},\"headline\":\"Is Digital Delivering On Its Promise?\",\"datePublished\":\"2017-05-11T16:44:09+00:00\",\"dateModified\":\"2021-07-28T22:07:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/acaweb.ca\/en\/2017\/is-digital-delivering-on-its-promise\/\"},\"wordCount\":524,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/acaweb.ca\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/acaweb.ca\/en\/2017\/is-digital-delivering-on-its-promise\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/www.acaweb.ca\/en\/wp-content\/uploads\/sites\/2\/2017\/05\/Pollard-600px.jpg\",\"keywords\":[\"Coca-Cola\",\"eBay\",\"Global Marketer Conference\",\"Hudson's Bay\",\"Ivan Pollard\",\"MasterCard\",\"Mattel\",\"Pernod Ricard\",\"Royal Bank of Scotland\",\"Secret Location\",\"Sqreem Technologies\",\"The Ad Contrarian\",\"The Globe and Mail\",\"Vice\",\"World Federation of Advertisers\"],\"articleSection\":[\"Digital Marketing\",\"Marketing Technology\"],\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/acaweb.ca\/en\/2017\/is-digital-delivering-on-its-promise\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/acaweb.ca\/en\/2017\/is-digital-delivering-on-its-promise\/\",\"url\":\"https:\/\/acaweb.ca\/en\/2017\/is-digital-delivering-on-its-promise\/\",\"name\":\"Is Digital Delivering On Its Promise? 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